The fourth stage in the technological life-cycle is death: "the Dog," dead tech. The telephone has so far avoided this fate. On the contrary, it is thriving, still spreading, still evolving, and at increasing speed.
The telephone has achieved a rare and exalted state for a technological artifact: it has become a *household object.* The telephone, like the clock, like pen and paper, like kitchen utensils and running water, has become a technology that is visible only by its absence. The telephone is technologically transparent. The global telephone system is the largest and most complex machine in the world, yet it is easy to use. More remarkable yet, the telephone is almost entirely physically safe for the user.
For the average citizen in the 1870s, the telephone was weirder, more shocking, more "high-tech" and harder to comprehend, than the most outrageous stunts of advanced computing for us Americans in the 1990s. In trying to understand what is happening to us today, with our bulletin-board systems, direct overseas dialling, fiber-optic transmissions, computer viruses, hacking stunts, and a vivid tangle of new laws and new crimes, it is important to realize that our society has been through a similar challenge before -- and that, all in all, we did rather well by it.
Bell's stage telephone seemed bizarre at first. But the sensations of weirdness vanished quickly, once people began to hear the familiar voices of relatives and friends, in their own homes on their own telephones. The telephone changed from a fearsome high-tech totem to an everyday pillar of human community.
This has also happened, and is still happening, to computer networks. Computer networks such as NSFnet, BITnet, USENET, JANET, are technically advanced, intimidating, and much harder to use than telephones. Even the popular, commercial computer networks, such as GEnie, Prodigy, and CompuServe, cause much head-scratching and have been described as "user-hateful." Nevertheless they too are changing from fancy high-tech items into everyday sources of human community.
The words "community" and "communication" have the same root. Wherever you put a communications network, you put a community as well. And whenever you *take away* that network -- confiscate it, outlaw it, crash it, raise its price beyond affordability -- then you hurt that community.
Communities will fight to defend themselves. People will fight harder and more bitterly to defend their communities, than they will fight to defend their own individual selves. And this is very true of the "electronic community" that arose around computer networks in the 1980s -- or rather, the *various* electronic communities, in telephony, law enforcement, computing, and the digital underground that, by the year 1990, were raiding, rallying, arresting, suing, jailing, fining and issuing angry manifestos.
None of the events of 1990 were entirely new. Nothing happened in 1990 that did not have some kind of earlier and more understandable precedent. What gave the Hacker Crackdown its new sense of gravity and importance was the feeling -- the *community* feeling -- that the political stakes had been raised; that trouble in cyberspace was no longer mere mischief or inconclusive skirmishing, but a genuine fight over genuine issues, a fight for community survival and the shape of the future.
These electronic communities, having flourished throughout the 1980s, were becoming aware of themselves, and increasingly, becoming aware of other, rival communities. Worries were sprouting up right and left, with complaints, rumors, uneasy speculations. But it would take a catalyst, a shock, to make the new world evident. Like Bell's great publicity break, the Tarriffville Rail Disaster of January 1878, it would take a cause celebre.
That cause was the AT&T Crash of January 15, 1990. After the Crash, the wounded and anxious telephone community would come out fighting hard.